http://www.reddit.com/r/talesfromtechsupport/

Hah! I'll have to check that out. I'm generally around tumblr following Clients From Hell

theres also this http://www.reddit.com/r/iiiiiiitttttttttttt/

Made me smile! =^.^=

So happy it could do so! =3

yes..I have had a 3rd party verifier job as my first job away from home and that was such a interesting experience. I agree though some people are just so hard to deal with. ><

There's hard, and then there's: 'How is it even legal for you to be alive when you're this much of a moron?' I'll say the majority of the customers I help don't fall into that category, but some of them... Definitely an interesting job, though! I'm just so glad they aren't using Skype for most call centers yet. That will be a mournful day for the employees. At least at the moment, I can rage!flail out of sight while keeping my voice cheery and accommodating.

yeah. I am glad I am not there anymore. They paid 75 cents per call for us to do so..though as 3rd party verifiers go we get the calls. So until a call comes in we get to do what we wanted. Made it perfect for the artist I am to take time and draw while waiting.

OMGOMG hahahahahahha!!! This is so many shades of perfect!! Thank you SO much! And you totally did cheer us both up after a hard day! THANK YOU!!!

(I love that he's a unicorn!!!)

A unicorn only seemed fitting for the prettiest pony in Ballpointe, PA. Glad you like him!

*bFAIOJFOQMCQ&* Cookie crumbs came out my nose... Holy goodness is this amazing. Double-plus awesome love to you! What a surprise. 8) 8)

I love the text you wrote, Oh the pain of tech support! And a unicorn? hah! As Vinci says, he definitely princesses about like Rarity enough as is.

Much love!

Cookies out of the nose? Ouch! So glad you like him, though! The text was fun. If only you could talk like that to actual customers. If only.

Much love for you an the missus, as well, sir!

Well it did make me smile as I recalled one support Tech "Horror story" of a fellow who called in about his computer troubles, and it all was due to the fellow using his CD reader as a cup holder.

Hah! I think I've heard that horror story, as well. It's amazing some of the things people do. I've played tech support in my position before, but I think the best horror story comes from one of my colleagues who spent an hour on the phone with a customer trying to figure out what was wrong, walking her through downloading Firefox and Adobe Flash, adjusting her browser settings, and generally troubleshooting. Finally, the lady gets fed up and hangs up. My colleague dutifully began filling out a report for IT going through everything they'd tried when the lady called in again to another colleague. Turns out she wasn't hitting the right button even though the first girl had asked her to hit the button in about 20 variations throughout their conversation.

yeah my brother took a call like the one you described about a man using the Cd drive as a cup holder lol i almost said that back words.

I might know this feeling...

I love how you managed to make him still look fabulous. XD Wouldn't be Arty if he didn't.