Now they are going to see this and get angrier :D

Nah, I think it's funny. Just another prime example of fantards rampaging just because they think one of their favorite artists is bawwing or being attacked or something. =) I could have probably made better arguments if I didn't feel like being a snarky motherfucker, but fucking with fantards is so much more fun. Business aside, of course, that's it's own matter and you guys will either take care of it in line with the site's policies or you won't, either way I have no personal opinion. I just follow the rules.

"Fantards"... oh, you mean CUSTOMERS. Buyers. The ones who like an artist enough to give them money. The ones whose credit card numbers and personal info you want. THOSE scumbags.

Yeah, you don't need THEM. Put us in our place! Man, if artists were just smart enough to show them who's boss in the way you show us who's boss here, life would be so much better. The artists wouldn't need to deal with that pesky money, all they'd need to worry about is posting images to your site, ostensibly for sale but actually for archiving. Perfection!

I so totally see your viewpoint now. You're a great businessman whose dealings with the buying public are exemplary. People should link to this post so other artists can see how good a businessman you are and how well-treated they will be the moment there's an issue with Furbid. After all, you've done nothing here to be ashamed of or which you wouldn't be proud to set your name to or be quoted, right?

We don't take credit card numbers. We don't deal with people's money, period. Sales are between the buyers and the sellers privately. The site has a very well-written and concise set of policies, and all we do is see to it that they're followed.

Frankly, I don't care what people think about me personally, and I don't really care what people think about my attitude. I'm an individual, I'm entitled to my opinions and my own antics separate from the site. Frankly I don't even want to be the Community Manager, that's not my cup of tea, and I'm only running the FurBuy site until such time as I find a reliable replacement. I do the code and the accounting, and that's all I really have time and energy for, I'm not a PR or people person, and I openly admit that. My personal record on the site is FLAWLESS and I have a long history of successful buys and sales as a user, which was my whole personal motivation for making the site to begin with - to provide a clean, efficient, feature-rich community for buyers and sellers to connect and make art and crafts for furries a successful venture. So far so awesome as it's the biggest and best furry auction site and will soon be the biggest and best furry sales site to boot. It's not even remotely a profitable business, so as long as I'm footing the bill and forced to play community manager, I'm going to have my fun with it and call a fantard a fantard when they're being retarded and acting like an asshole. Hi there, I can play your game too.

It's stupidity like this which prompts me to warn people away from furry-run auction sites. I've yet to see one that hasn't demonstrated this level of passive-aggressive willful ignorance.

Par for the course for Furbuy. They have a history.

I don't wanna get into all that really
I just thought it was an amusing situation :P

Amusing wouldn't be my first choice of word to describe it.

A sock-puppet account is accusing us of having a history! *gasp* Everyone jump on the pitchfork and torch bandwagon, we're gonna have a good ole-fashioned witch-hunt! It's awfully STUPID for us to suspend accounts which clearly appear to be fraudulent, or allow users to damage our business and subscription model by having multiple accounts, huh? How dare we be so blasé about protecting our users! Seriously, FurBuy's totally awful, it's only a matter of time before someone else comes along and puts up a better auction site that just lets everyone do what they want and gives out free weed to users and stuff. Just you wait and see!

Passive-aggressive willful ignorance. That's a string of big words, you sure you understand what you typed? Frankly, I get the passive-aggressive part, yeah it was definitely curt and to the point and very aggressively passive, can't deny that. But willfully ignorant? That kinda stings, I mean we replied for crying out loud, we've been willing to hear counter arguments but the user just isn't interested in having an account given that we require their RL info for legal reasons. Seems like an open and shut deal, really.

God damn it. Well maybe Hammytoy could post a journal about it and garner some support in fighting this stupidity?

calm down, Im sure the guy just had a bad day or something, or gets stuff like this all the time

I just put it up as a silly little thing babe, not getting mad or anything :D

Sorry, stupidity annoys me.

How is this stupid, exactly?

It's stupid because you could have handled this situation far better than you did.

Oh do tell... I'm all ears. An ear-monster, in fact.

And how exactly are ears going to help you read text on a computer screen?

Dur-hur, u got me thar.

Wow, this is some logic.

It's like talking with my father about politics...

Anyways, that stinks. Hopefully everything gets cleared up shortly.

My only question though: What did you mean by "I don't"? I'm guessing you had an account; otherwise they'd have nothing to suspend. Unless I'm just being incredibly blunt and don't see the obvious again (it happens >.>''')

Like I said, best of luck sorting things out!

yknow, I'd just created it, I didn't have one before :P

It was a misunderstanding, we both live in the same apartment have the same IP and have similiar names, so Furbuy thought it was one person trying to set up multiple accounts.

boy, that's some.. that's some hardcore logic fail right there.

Also itchy trigger finger. ._.;

Haha wh-

Mmm mmm good admins!

suspended indefinitely

sometimes when the herp they also derp

If you put this on Furbuy, I'll bid on it.

Oh, ya know, because "Hamguy Hamwise" is your real name, too. Seriously, if this is how you approach business and dealing with clients, you're not really welcome on FurBuy anyway. As for our actions, practically the same name from the same city using the same IP address as another user and there appears to be a fraudulent name on the account, looks and smells like a secondary account which isn't allowed or fraud which is actually illegal. So, take your pick, and prove us wrong otherwise. The cute little comic didn't prove anything except that you know how to curry public opinion in your favor while leaving out most of the facts.

Im not trying to gather people up on my side or against me
I completely understand why you guys did it, it looks like a fraud
I was just making this comic because I thought the situation was amusing

as for my real name, I don't like to use it anywhere in relation to my furry work
I thought it was just an automated system and nobody would care that I didn't use my real name

I find it very ironic that you speak of his approach to business being poor when all your replies after the initial are in very poor taste and ring of someone taking business personal. Lots of people do not attach their real names to accounts to such things online. Even if it was a fraud you could have handled the whole affair with much better tact or even giving the accused a fair shot to prove it. You acted like a child in your replies and later actions. That sir is very poor business.

Yeah, this. Good thing that he's jurann is essentially self employed because /real/ businesses would both not behave in that sort of manner, and would fire any employee who did. [speaking as a whole of how I have seen him respond to criticism - perceived, real, invalid or valid - in various public forums.]

Huh, I'm self-employed? Since when? I have a 16-year career working for Fortune 500 companies and I've never gone for more than a few weeks between positions or contracts, so I'm not sure where you got the notion that I'm self-employed. In fact, I'm a Senior Engineer and have often had Team and Project Management positions over the last ten years. I've never been fired from a position or demoted based on my behavior or attitude, seems people in the corporate world aren't as sensitive and easy to fly off the handle about how someone words things as furries on forums are.

So you claim you've seen me respond poorly to criticisms, but you've provided no context or references, so I'm not sure anyone should take your claim at face value. If you're serious about maintaining that stance, please feel free to provide references, especially ones that are recent, as in the last ten years since I have been operating FurBuy. I don't think you're going to find anything particularly noteworthy or awful unless you find a way to take it out of context. Best of luck with that, hope you can put your money where your mouth is.

Cite context and references? When I am saying that my general opinion of the way you act about criticism? I'm sorry, this isn't some personal vendetta. I am just going by what I have observed you post on various places [mostly LJ communities.] and the "feel" I have gotten from your public persona that I have witnessed. As far as the mistake about the manner in which you are involved with furbuy - I thought perhaps you made your living off of it - that is the extent of my comment about you being self-employed. I thought that's what you "did" - run furbuy. However, the logic still stands - that you cannot or will not be removed from your position [not that I am calling for that, it's just the way things seem to be?] and are thus exempt from many of the consequences of your behavior - which, as for what I have witnessed - is generally kinda jerky when it involves any sort of criticism.

This is my personal opinion about behaviors I have witnessed [artists_beware and maybe furrydrama and likely something else or another]. This is not my assessment of you as a whole person. Or your ability to do anything - like run a site, or do whatever you want. It's from the standpoint of a potential customer seeing what amounts to the manager of a store act like a jerk to other customers with a complaint. Whether or not it's "warranted" like you tried to insist over AIM is unimportant to the potential-customer-observer. What matters is that they see what they perceive as the "face" of a company just acting like a jerk and not handling things professionally.

Of course you have the freedom to do this, otherwise you wouldn't already be doing it! I also have the freedom to find you unprofessional and at times, rude, and thus not use your services. This is how businesses work. You feel you have pleased many customers and I would not refute that because I cannot - and I don't care to, as it's not important to me.

If you cannot handle the fact that you will be seen as the "face" or representation of a company [particularly when it is situations dealing with said company] and that sometimes, people don't care for what they see, I don't know what to tell you.

thus exempt from many of the consequences of your behavior - that an employee of most businesses would not be exempt from, that is.

What about the blacklist at Microsoft and your gun permit?

Since you're on fire about references and authenticity, I have the chat transcripts laying around, and your OTR key in my configuration to authenticate them.

All people would learn about me is that I have poor choice in people to lech on...

The issues with Microsoft ware taken care of quite some time ago when I started working for Razorfish, a subsidiary of Microsoft, and sitting in on the WPF Evangelist team at the Redmond campus.

What's my gun permit have to do with anything? That's totally not job- or career-related.

Who the Hell are you, anyway? =D Apparently someone I haven't talked to in years and years since I haven't used OTR in about that long.

Wait.. What?

This is actually a Furbid representative's response?

I've seen people fired for more diplomatic responses in a public forum. The situation in the comic just read like your standard cross-wired humorous situation. This response puts it all in a much more disturbing light.

Not sure I understand what you mean. *shrug* The user said they don't have an account, so clearly it was a fraud account and should stay closed, what's disturbing about that?

You are being passive agressive, accusatory, and assuming the worst of both the original poster, and all follow up commentators. Your behavior is incredibly unprofessional, and raises serious concerns to the stability and fair treatment of users of your site, which becomes especially problematic when you take into the account that their money and income sources are in the hands of someone who reacts to a non-event with such unexpected overkill.

Your attempts to backtrack your behavior are transparent, and wouldn't fool anyone who's had more then five minutes of dealing with people on the internet.

Yeah, you're right, I'm a total asshole. =) Does that make things easier to cope with now?

In light of everything else you've posted on this joke comic since my last reply?

Not in the slightest.

Please stop.

Goodness gracious, you come off as extremely hostile in this comment. It's just a silly comic.

If you're going to be so public about this, though... why not work with him calmly? Why did this exchange have to go so sour?

I'm not sure what you're talking about regarding sourness. What I see is two people being tongue-in-cheek about the situation. People read way too far into things and take the internet far too seriously...

Assuming the email back-and-forth in the picture is true, that last one he received is outright rude after all he did was explain to you that it was a different person. True, you were still probably bound by rules to suspend him, but there's such a high amount of unwarranted sass and lack of cooperation in your reply, before they ever were tongue-in-cheek about anything. It really looks like you threw the first stone, and for no reason.

Also, people should take business seriously, transactions of money are involved. Basing it on the internet doesn't change that. Is that not why you had to suspend them for their usage of fake names to begin with?

Businesspeople aren't allowed to have attitude or character or be themselves? I don't get it. People seem to want to make this a grand trial over a a tiny little comment that took as much time to clarify things as the response that warranted it. As long as people are getting things done and benefiting from a service, who really cares how the staff dress or behave or what they do in their free time? Should we also wear dress shirts with ties because that's how a "proper business" operates? Where do you draw the line and what's your point? Why should we carry ourselves in a "professional manner" when we're a bunch of friends who run this site as a hobby at a LARGE FINANCIAL LOSS from our own pockets in order to provide a service, NOT A BUSINESS, to furry fans? Nobody expects Dragoneer and his staff to behave professionally, because most people see FA for what it is - a social networking site for art. Think of FurBuy as a social networking site for furry sales. Frankly, when we start getting PAID to run the site, we'll start acting like "professionals", but we all live on the west coast, too, so we have a different definition of "professional" than other parts of the country/world. ;) I hope this has been as enlightening for you as it has been boring to type out.

Well, I admittedly did not know it's such a monetary deficit for you to run your site. It's not really a grand trial though; they're simple questions, which you answered.

Professional behavior in a social setting isn't all about dressing in white shirts and ties, using big words just because you can, or having a set identity, though. It's showing respect to your users and generally carrying yourself in a way that makes them feel comfortable using your service, while still getting the job done. I see now that this doesn't matter to you at all, though. That's fine, though you have no good reason to make defensive comments on submissions like this if that's your stance. If you care as little as you're acting like you do, then a few people not wanting to use your service (that you aren't getting money for anyway!) obviously shouldn't matter to you.

Oh shit, sorry, you're right. If I don't care, I shouldn't be here, you saw through my foil! Actually I'm only here for the snark, I mean how could I resist being involved in a jocular comic about a site I've spent the last 12 years of my free time and money working on? ;D

I think you were far too bitchy in your initial post to double back to acting as though you were never offended, but it's really a moot point to me. Enjoy your snark!

I would never use my real name online either, its just too risky.

Yeah, nobody is asking you to use it online to random complete strangers where anyone can see it. But to business websites? Where your information is private and there are positive, proactive policies protecting your information security and privacy? Business sites require your personal information for a number of reasons, the most poignant of which being legal ones.

I am very much the kind of person that just does not trust computers, they are just too easily compromised and fail far too often, so I make it a habit to keep my personal info far away from the web.

Totally understood, I know what you mean. Which is why we have ultra-secure servers and the database itself is encrypted with 1024-bit AES encryption - even if someone were able to get into our servers, the database files would be useless to them. We're not a megacorp that ships the data around in trucks that are susceptible to being hijacked either. ;D

As a business man, woman, whatever....did you really find it necessary to come here not only replying to his journal but to a good deal of the people here? Shouldn't you be alittle more professional and take criticism with a stiff upper lip instead of flailing about wildly? Regardless that I personally know Ham and his wife-man, I'm interested in knowing what steps you took in getting Hammy to provide a real name or what you did to get them to prove they're two different people before banning hammy outright.

Yes the real name might be silly and semi fake but as long as you have an IP address and some info isn't your job manage the site until someone gets wronged? I mean you don't deal with the money, customers , or buyers untill there is an issue correct? Anywho, I know Hammy doesn't really care about the ban, but the picture wasn't a personal attack on you even if you treated it as such. I think in future cases you should act with alittle more dignity and keep it classy.

There's been no "ban" and things are getting resolved just fine. Frankly none of that is any of your business, it's between the user and the site. I think I've made it pretty clear by now that there were two major enough red flags on the account to get it suspended in it's own right, and the user's response was "I don't have an account" which our staff interpreted as "this isn't mine - must be fraudulent - nuke it from orbit". Nobody was rude, and the comic above doesn't tell the whole story. This whole journal is jocular in nature, stop taking things so seriously, lol. =D

if it's none of my business then why go beyond saying it was none of my business? Your just wasting your breath here honestly and I could care less about your site or your little sister site furbid. So yeah tits or gtfo....but mostly gtfo good day sir

OMG that was REALLY unprofessional of you to say!!!!

glad i'm not a professional, now where my tits since your still here?

Do moobs count? I got those...

no, go back to furbid

FACEPALM.JPG

btw, hammy, please don't delete this as supposedly jurann is going to report me, and I'd rather the evidence stay where it is. If I've done something worthy of consequence then fine, but I suspect that, assuming to have opinions about things, I should be fine.

Sorry for feeding the troll, Hammy. I did enjoy this purely on its own merits. As I do all your stuff.

Christ the picture along with the subsequent posts...

I... bwuh?... The logic center of my brain has a sprain D:

haha look at this furbuy sperglord in the comments going apeshit over the internet. I favourited your comic so I could relive it forever and ever.

heheh, it is hilarious

this whole comic and replies is just too funny!