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FURSUIT REVIEW FORM

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Your Username
http://www.furaffinity.net/user/rainbow-moose/


Name of Maker and Links
https://twitter.com/Sugarnspicefur


Your Relationship With The Maker
The maker is NOT a friend


Item Being Reviewed
Character name, type of commission, etc. This will be used to help title the submission on FursuitReview
Moose partial suit in a toony style as a commission.


Species of Character
Canine / Goat hybrid




Photos of Completed Product
https://imgur.com/a/NfMcW



Price Paid
$1050 USD paid in installments


Do you have any prior experience with fursuits?
Yes I owned one prior to this


How many hours have you worn/used the item(s) you're reviewing?
Give your best estimate.
25+ hours


Date Commissioned or Bought
December 2015


Date Completed or Shipped
March 2018

Shipping Origin
USA

Did the maker finish the item by the expected date (ETA)?
NO - MULTIPLE ETAs were passed


Did you tell the maker about any issues you had?
Yes, the feet were the wrong colors. I was issued a refund.
I was too worried I'd never see the tail again, so I never told them that the tail was unacceptably small compared to the reference image.
I was too worried they wouldn't send the head back so I fixed the horns which were originally much too small.

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HEAD
The following questions ask you to explain how satisfied you are with each feature of the head of the costume. If you are reviewing only a set of ears, your answers would also go in this section.

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Wear Satisfaction
Please describe how it is to wear this piece of your costume.
It is very comfortable. The fit is perfect and it's very soft. It's lined with a silk-like material and cleaning is easy.
I can breathe easily. I do wear glasses in suit and they do tend to get fogged.
Vision is great.

Appearance Satisfaction
Please describe how satisfied you are with how your costume piece looks from the outside.
The head is very cute. Symmetry is great except for a slight misalignment with cheek spots.
The shaving is even and nice.
There is a weird crease along the jawline on both sides where the foam is obviously put together. It results in a joker-smile scar look, which I really dislike.
The fur is soft and good quality and the facial expression is perfect.
It matches the concept art mostly, the horns were TINY so I made some of my own to add.

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HANDS AND FEET
The following questions ask you to explain how satisfied you are with each feature of the hands and feet of the costume.

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Wear Satisfaction
Please describe how it is to wear these pieces of your costume.
Both hands and feet fit nicely! They're lined in a soft material and are sturdy.


Appearance Satisfaction
Please describe how satisfied you are with how your costume pieces look from the outside.
The hands are very cute but are missing claws.
The shaving is even and the stitching around the paw pads is quite messy.

The feet are the wrong shades of brown and lack claws.

The missing claws are very different from the concept art.

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TAILS
The following questions ask you to explain how satisfied you are with each feature of the tail(s) of the costume.

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Wear Satisfaction
Please describe how it is to wear these pieces of your costume.
The tail is comfortable and the colors are correct

Appearance Satisfaction
Please describe how satisfied you are with how your costume pieces look from the outside.
The tail is entirely too small. The reference image had a thick, floor dragging tail. The tail I received it small, thin and hangs limp like a dead rodent.

The fur is nice and the right colors, it's even and clean and good quality.

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OVERALL SATISFACTION
The following questions ask how satisfied you are with the overall buying experience, including your interactions with the maker and the resulting final product.

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How well does everything fit together and match up?
The head, hands and tail are all the same colors and fur lengths and they match together nicely.
The feet are the wrong shades of brown but the fur length is the same.


How easy was it to initially contact the maker for a quote?
Initially contacted the furaffinity. They replied very quickly at first and got all the money and measurements.


How satisfied are you with the response time from the maker?
How long did it take the maker to get back to you?
Terrible. They hid accounts and refused to answer for months at a time.


How satisfied are you with the professionalism and customer service and of the maker?
They were very pleasant but not professional at all. They lied about when it was finished and missed at least 4 deadlines. They also jumped around accounts and I had to contact them at at least 4 places before getting one response months later.


How satisfied are you with how long your project took to complete?
It took 2 years to complete and at least 4 deadlines were missed. I was kept in the dark a lot of the time and blatantly lied to about whether or not my suit was finished.


Are you happy with the product you received?
I love the head and hand paws. The tail is entirely too small and the feet were the wrong colors.


Describe your overall experience with this maker.
This maker made an adorable suit. But their business practices are not sound.

They told me the suit was done, without my prompting, on July 23rd, 2016.
The next note they sent me was in April, 2017 saying the suit needed eyes, after I actually asked.
They told me it would be done at 4 different deadlines, all were missed.
They account hopped and hid from myself and other commissioners and their questions for over 2 years.
They took so long answering my little questions that I'm honestly too afraid to even bring up the tail size or horn size out of fear of never seeing my suit again. I fixed the horns myself, but I can't fix the tail as they refused to send me the furs for it (I paid them for these furs and never received them).

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FINAL SCORE
FursuitReview scores by having you answer the following question: Would you recommend this maker to another?
Pick one of the scores below that you feel honestly reflects your commissioning experience as a whole, including the quality of your item(s), the appearance, and how you were treated by the maker.

NO


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[YES] Positive = The reviewer would recommend this maker to another
[OK] Neutral = The reviewer may or may not recommend this maker, depending on certain circumstances (reviewer clarifies what these are)
[NO] Negative = The reviewer would not recommend this maker to another, unless the maker significantly changes their practices

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