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FURSUIT REVIEW FORMYour Username
foxquakes
Item Being Reviewed
Character name, type of commission, etc. This will be used to help title the submission on FursuitReview
Quake Fox fursuit
Name of Maker and Links
OneFurAll Studio (http://furaffinity.net/user/onefurall)
AKA ScribbleFox
Are you reviewing a friend?
No
Do you have any prior experience with fursuits?
This is #3.
Character Concept Art
http://www.furaffinity.net/view/16340975/
Photos of Completed Product
http://www.furaffinity.net/view/16365562/
https://twitter.com/Doxfur/status/7.....93157446430721
Date Commissioned or Bought
2012-07-14
Date Completed or Shipped
2014-12-05
Price Paid
2600 USD
Date of Review
03/28/2016
Do you currently still own the item(s) you're reviewing?
Yes
Price Sold For
If you have sold the suit/parts since this review, how much did you sell for? Put N/A if not sold or leave blank if you decline to say.
N/A
Did the maker meet your deadline?
No
Did you tell the maker about any issues you had?
Yes (see review for details)
How many hours have you worn/used the item(s) you're reviewing?
Give your best estimate.
100+
HEAD
The following questions ask you to explain how satisfied you are with each feature of the head of the costume. If you are reviewing only a set of ears, your answers would also go in this section.Wear Satisfaction
Please describe how it is to wear this piece of your costume.
Are you satisfied with how it fits you? How is the ventilation? How is the vision?
The suit is decent to wear. There are a few pieces in the head that are made from solid plastic that rest on your skin and leave an indent. With a balaclava I can tolerate it but I've seen other Scribble suiters add soft padding to fix this. The visibility is fine, and the jaw moves fairly well (making it move as you talk requires some deliberate movement of your chin, though).
The nose material is too soft and brittle and it cracked and crumbled less than a year after delivery. This is a very common problem with OneFurAll suits and not easy to fix.
Appearance Satisfaction
Please describe how satisfied you are with how your costume piece looks from the outside.
How is the symmetry? Is the shaving even? How does the fur feel and look? How satisfied are you with the overall expression and appearance of the head? Does it match the concept art?
The appearance is excellent - I'd rate a 9.5 out of 10. I created the character concept specifically to play to Scribble's strengths. I had Scribble draw the reference art, partly because I wanted to test his offer to do so, and he came through with the reference art I linked (though it was not usable as a character ref going forward due to only having one pose at an angle which hid an important feature).
Scribble handled the challenge of putting the furry tufts on Quake's head and back excellently and made it look just like I wanted. Also, it may not seem like it to a casual observer, but not all OneFurAll 3D eyes have the same expression - there is a wide variety, and Scribble had me specify the expression I wanted and he nailed it.
Special Attachments and Features
Please describe how satisfied you are with any extra features your head has.
What are they and how do they work? How easy are they to wear? How is the quality?
See the previous section about the hair tufts.
BODYSUIT
The following questions ask you to explain how satisfied you are with each feature of the body of the costume.
If you are reviewing armsleeves or legs/pants that are seperate from a bodysuit, your answers would also go in this section.
(Appendages, such as hands, feet, tails, etc., are discussed later.) Wear Satisfaction
Please describe how it is to wear this piece of your costume.
How satisfied are you with how the body fits? How is the quality and durability? What is the interior like? How is the airflow?
The body suit is decent to wear. OneFurAll suits unzip at the front in the armpits.
Appearance Satisfaction
Please describe how satisfied you are with how your costume piece looks from the outside.
How is the symmetry? Is the shaving even? How does the fur feel and look? How satisfied are you with the selection of colors and materials used?
The body suit appearance is okay. My body suit is a little bit loose and baggy, whereas I have seen other OneFurAll suits that are form-fitting and look much better. However, I am not in the best of shape, and a more form-fitting body may just make me look fat - so I don't see this as necessarily a negative. You will probably get more mileage out of a OneFurAll bodysuit looking nice if you have a nice looking, thin body.
Special Attachments and Features
Please describe how satisfied you are with any extra features your bodysuit has. This includes UV reactivity, EL wire, uniquely placed squeakers or padding, clothing made specifically for the costume, or anything that is sewn into the bodysuit.
(Appendages, such as tails, wings, hands, and feet, are discussed later.)
What are the features and how do they work? How easy are they to wear? How is the quality?
See previous discussion of the hair tufts.
HANDS AND FEET
The following questions ask you to explain how satisfied you are with each feature of the hands and feet of the costume.Wear Satisfaction
Please describe how it is to wear these pieces of your costume.
How satisfied are you with how the hands and feet fit? How is the quality and durability? What is the interior like?
The hands are OK to wear. The "sleeves" on the hands and feet are too short and gap in certain positions - I plan to modify them for extra overlap soon.
The part I would rate as the worst to wear is the feet. My other suits build the feet around a pair of comfortable shoes, but my OneFurAll suit feet are just paw-shaped tubes made of foam rubber. These are sold as "outdoor" paws, but the foam is very soft and thin, and I can feel the texture of the ground underneath me through the material. They kind of feel more like furry socks than shoes, and provide almost no support. Also the rubber breaks down and chunks come off inside and I suspect I will one day have a hole through the feet to deal with.
Appearance Satisfaction
Please describe how satisfied you are with how your costume pieces look from the outside.
How is the symmetry? Is the shaving even? How does the fur feel and look? How satisfied are you with the selection of colors and materials used?
The hands and feet look OK.
TAILS
The following questions ask you to explain how satisfied you are with each feature of the tail(s) of the costume.Wear Satisfaction
Please describe how it is to wear these pieces of your costume.
How satisfied are you with how the tail(s) fit? How is the quality and durability?
The tail is decently secure. The leather back piece does pop out through the tail hole sometimes, and this is partly because the tail hole is not securely hemmed and it stretches out (this happens to all OneFurAll suits).
Appearance Satisfaction
Please describe how satisfied you are with how your costume pieces look from the outside.
How is the symmetry? Is the shaving even? How does the fur feel and look? How satisfied are you with the selection of colors and materials used?
The tail looks fine.
OVERALL VISUAL SATISFACTION
The following questions ask how satisfied you are with the overall visual aspects associated with the costume.How satisfied are you with how closely the suit matches the concept art?
If there was no concept art, please state N/A
The suit matched the concept art very well.
How satisfied are you with how well everything fits together and matches up?
Do you markings match up at the seams? Are the colors consistent?
The markings match up nicely (although, I did not design Quake to be particularly difficult with regard to markings in critical areas).
MAKER INTERACTION AND COMMISSION PROCESS
The following questions ask how satisfied you are with all the aspects of communication between you and the maker.How satisfied are you with how easy it was to initially contact the maker for a quote?
Poor - I filled out a quote on the OneFurAll website, and then checked back a few months later and it had slipped through the cracks.
How satisfied are you with the response time from the maker?
How long did it take them to respond?
This is where the main negatives of OneFurAll Studio begin to come out. Communicating with OneFurAll was a constant challenge. All communication is done through e-mail, which is standard. However, e-mails would go completely unanswered, for anywhere from 2 weeks to 2 months. Not even a "I'll get back to you" reply.
How satisfied are you with the level of professionalism and friendliness of the maker?
Were they pleasant to work with?
OneFurAll's professionalism is extremely lacking. It's possible that some assistants in the studio are to blame, but it also may be that the assistants were the only nice ones to communicate with.
The main problem with OneFurAll was the lack of a response to e-mails. I eventually began posting a shout on the OneFurAll Fur Affinity account, which is something I have noticed other commissioners in the queue frequently doing. Over the 2-and-a-half years my commission was pending, this was an effective method of getting a response out of OneFurAll in case on an unanswered e-mail (I always tried an e-mail and a few business days before I posted a shout). Scribble would also delete the e-mail reminder shout from the page, sometimes without replying to my e-mail yet (but within a day or two I'd get one, or else you bet I'd be posting another shout). I started keeping an archive of screenshots of the OneFurAll shouts to show that my shouts were being deleted - and I would encourage other commissioners to do the same.
Whenever I did get a reply, it was in a professional and courteous tone, but in an entirely unconvincing way ("we are very excited to start your commission" and "your character design is very unique and interesting" would be repeated many times alongside broken promises). At one point, I was fed up with the lack of visible progress in the studio (they have tens, possibly hundreds of fursuits in the queue, and only created about an average of 1 fursuit every 3-5 weeks the year I got my suit and are continuing this slow pace now). I asked for a refund of my 50% down payment (no work had been done yet nor supplies purchased), and Scribble declined, but made a new promise for a deadline (which he later broke).
I won't comment on some of the other things that I've heard* about OneFurAll doing in response to "harassment" from customers who were waiting for e-mails because I did not experience this personally, but I could believe that if I had been a little more impatient he may have tried to "punish" me for being a needy commissioner.
* ("heard" = heard about and seen evidence of it.)
ScribbleFox also has made it clear that he doesn't want to talk to me, even now that he has finished the commission and owes me nothing more. I am on decently friendly terms with the previous builders I've commissioned, but Scribble seems to think he is too good to talk to me - even blocked me from following his personal Twitter. If he had made an honest attempt to be friendly with me and given me a chance to interact with him "not under the gun" I think I would be saying nicer things about him now - but from my actual experiences I think he's unpleasant and a miser. I invite him to reconsider and start a dialogue with me and explain himself - but I think he will decline.
How satisfied are you with how the deadline was met for completion of your project?
Were any deadlines missed or was it done early?
Scribble missed the first, second, third, probably the first half-dozen delivery dates he provided. Fortunately for my own sanity, I had planned all along to wait 2-4 years based on the wait times I had seen reported from numerous other commissioners.
I have no way of knowing this but I have to speculate that ScribbleFox only works part-time on fursuits. With my commission I found that nothing would get done over the course of several days, and then he would make it up by getting huge sections of the suit done in an all-nighter when a critical deadline was approaching.
How satisfied are you with the overall quality of your project?
The quality of my fursuit is good for the price I paid if you overlook the customer service issues. I think if the price was $1,000 more, it would not be worth it. I have heard that new commissions are about $1,000 more than what I paid now, so your value may be less than mine.
How satisfied are you with the overall customer service with the maker?
As I've noted, communicating with OneFurAll is difficult and frequently involves some sort of bad news. Deadlines are absolutely made-up and meaningless and you can get better information about when to expect your commission from other commissioners than from Scribble himself.
Describe your experience. What were the pros and cons of working with this maker? And any final comments?
So, to be clear. I LOVE my fursuit. It is not perfect, but I think for the price I paid I got a great fursuit. My issue with OneFurAll is entirely with the customer service and unrealistic estimated completion times. The quality problems I've had would be non-issues if I were comfortable sending the suit back for repairs, but I wouldn't like to send him in so that he can spend 3 years in jail waiting for service.
As far as I am concerned, whether intentional or not, OneFurAll fursuit commissions are kind of like a Ponzi scheme. He is accepting roughly 2-4 commissions a month and completing roughly just one commission a month, and this is continually happening. There is a good chance that someone jumping on his queue now will never receive a finished product if something doesn't change. I have heard of people asking for a refund after years of waiting and receiving it - likely paid with the down payment from a couple of new commissioners. With the queue situation being what it is, OneFurAll needs to CLOSE commissions until things are under control.
OneFurAll also claims that there is a queue and fursuits are done in the order they are commissioned and paid. I've worked to gather commission dates from OneFurAll customers and you can see the data I have collected at http://quakefox.com/finder/queue.php . There are a number of commissioners highlighted there who are waiting for commissions, who paid earlier than other customers who have already received the finished fursuit. If I had to guess, the customers who ask for refunds because of excessive delays are the ones who get to cut the line.
The bottom line is this: I would NOT recommend the average person commission a fursuit from OneFurAll. The waiting is far beyond what I would expect someone to tolerate even for a 2nd suit - if this was my #2 I would have gone crazy.
I probably would not commission another fursuit from OneFurAll myself (I don't think he would let me anyway - he seems petty enough to not allow me to commission him again because I held his feet to the fire on my commission and now I'm telling this story). I really don't care for the man's attitude, his unprofessionalism, his lies, and his excuses. But I still really like the look of his fursuits, and I would still go back and commission OneFurAll the first time just the way I did, with the expectation of a long wait with money tied up in limbo. However, the queue situation may be much worse now than it was in 2012, so all I can say is let the buyer beware.
That said, I bear no ill will against the man, and I don't think there are any sinister motives here - perhaps there are emotional issues involved, perhaps disorganization, laziness, or creative block - and I do hope things get sorted out, and I would like to be his friend and to commission him again. But, he needs to fix some things and do some soul-searching, and treat his business like a business.
FINAL SCORE
Please pick a score that you feel honestly reflects your commissioning experience as a whole, including the quality of your item(s), the appearance, and how you were treated by the maker.
✘
✔ Positive = The reviewer would recommend this maker to another
🆗 Neutral = The reviewer may or may not recommend this maker, depending on certain circumstances (reviewer clarifies what these are)
✘ Negative = The reviewer would not recommend this maker to another, unless the maker significantly changes their practices
Interested in writing a review of your own? Click here!
Category Fursuiting / All
Species Unspecified / Any
Size 853 x 1280px
File Size 176.4 kB
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oh man, a bad review on a 'big' maker. thats not something you see everyday.
i think a lot of people forget that without this fandom, they wouldnt have a steady paycheck.
regardless, its a nice suit, and nice stuff comes from his work. just wish he was a little more friendly, and met his deadlines
i think a lot of people forget that without this fandom, they wouldnt have a steady paycheck.
regardless, its a nice suit, and nice stuff comes from his work. just wish he was a little more friendly, and met his deadlines
We would like to thank you for posting your review, and for being honest! Even though it was a negative experience for you, for which we do apologize.
We have read through your review, and we again thank you for your honesty. We do realize issues within the studio and we are doing our best to fix them. We have many new assistants, some in training that will help improve many aspects in the studio. Improving things will take a lot of work but we are very determined! We will be working hard to improve on all aspects, and we will take your review into consideration for these changes.
We are very happy to see you do like your fursuit, and we hope you do for many years to come!
We have read through your review, and we again thank you for your honesty. We do realize issues within the studio and we are doing our best to fix them. We have many new assistants, some in training that will help improve many aspects in the studio. Improving things will take a lot of work but we are very determined! We will be working hard to improve on all aspects, and we will take your review into consideration for these changes.
We are very happy to see you do like your fursuit, and we hope you do for many years to come!
These changes cannot happen overnight. We are working very hard to improve things! We are aware there is a backlog and we are doing our best to get through it. We have finished many suits already this year and we will continue to work hard and make people's dreams come true! We understand such a wait time is not acceptable, but catching up will take a lot of time and effort which we are giving 110% of. We thank you for your critique and will continue to work hard to catch up.
The problems of the suit itself seem to be common, yes.
I do not own a OFA suit, but have worn one several times, and had closer looks on the details of some others (because I was curious about said problems).
Soft foam feet: I wondered if they are intended to wear with an extra shoe inside? They just feel kind of wobbly when walking.
Adding an extra layer of outdoor sole material can save them from breaking.
Tail backing slips out of body suit: Yep, all the time.
Fabric not hemmed: Yes, neither the ends of arms and legs nor the hole for the tail are hemmed. I haven't seen any problems with frayed edges, though.
I do not own a OFA suit, but have worn one several times, and had closer looks on the details of some others (because I was curious about said problems).
Soft foam feet: I wondered if they are intended to wear with an extra shoe inside? They just feel kind of wobbly when walking.
Adding an extra layer of outdoor sole material can save them from breaking.
Tail backing slips out of body suit: Yep, all the time.
Fabric not hemmed: Yes, neither the ends of arms and legs nor the hole for the tail are hemmed. I haven't seen any problems with frayed edges, though.
Hello! We're letting you know that some of these problems have been improved! We now use a better foam within the feet that keeps its shape and is much thicker. We did realize the previous foam type would become flat over time.
Recent suits we have seen around the opening for the tail which should greatly help!
Hemming will be something we have begun doing on projects but we will keep in mind which areas should be hemmed! Thank you for your comment!
Recent suits we have seen around the opening for the tail which should greatly help!
Hemming will be something we have begun doing on projects but we will keep in mind which areas should be hemmed! Thank you for your comment!
gosh, onefurall has had issues for a good few years now. ive seen a couple refund fiascos and people with piles of screencaps. customers that are terrified theyll never get their suit or their money back, its just sad. (i know they mentioned queue order as well)
its really unfortunate what theyve become. scribbles suit work is very distinct and has a good place in the community; i guess hes just let it get that out of hand? its unclear... well, regardless...
thank you for posting your review! your suit is actually one of my favorites made by onefurall! i love his color palette and expression
its really unfortunate what theyve become. scribbles suit work is very distinct and has a good place in the community; i guess hes just let it get that out of hand? its unclear... well, regardless...
thank you for posting your review! your suit is actually one of my favorites made by onefurall! i love his color palette and expression
i really appreciate you posting this review. i recall staying up rather late for a queue opening a few years ago, exactly on jan 1st, and receiving an email almost 2 months later saying that they had chosen to decline my request. it appears that some things in the communication area are definitely lacking and should be dealt with before anymore commissions take place.
Are you sure that was OFA? I have never seen OFA have a "queue opening" he will always take your commission (money) whenever you ask. And I don't see him declining any project unless it was something really ridiculous. If it's something he really didn't want to do I'll bet he would just let the commission sit for 8 years until you are fed up and demand a refund.
nope, this was specifically them. i believe 3 years ago they mentioned through the FA journaling system that they would be opening up via a form on their website, which i submitted my information through on january 1st at midnight. i've never heard of a company just taking a commission leniently, unless you count DHC who are always open and tend to get their work done in a reasonable timeframe (though i feel that a year is extremely pushing a client's patience, coming from personal experience).
maybe i entered in my information incorrectly, but i did receive in an email by one of the assistants that my character had been declined. just a fox character, nothing special. i could probably find the email, but i'd have to dig pretty far into my inbox.
maybe i entered in my information incorrectly, but i did receive in an email by one of the assistants that my character had been declined. just a fox character, nothing special. i could probably find the email, but i'd have to dig pretty far into my inbox.
That's pretty strange, maybe one of his old assistants (ex boyfriends) gave you that reply. I couldn't imagine Scribblefox refusing a basic fox character, those commissions are his bread and butter.
And that commission form never closes. Even though as I noted, it really should until he gets his queue down to, I don't know, only 100 pending fursuits?
And that commission form never closes. Even though as I noted, it really should until he gets his queue down to, I don't know, only 100 pending fursuits?
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