Just a little lolcat thing about how people love to bring receipts from the WRONG STORES back to us, throwing a fit and trying to get cash refunds when no used game stores anywhere do cash refunds. It's all printed on the receipts anyway.
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Reminds me of a story....
I work in a supermarket, thankfully not on the Customer Service Desk, but on one day I was plonked on one of the Basket tills (The 10 items or less type thing) which is directly opposite the CS desk... There a wonderful person with the patience of Job, my good friend Paul, was dealing with a woman customer who was trying to return a pair of Bathroom scales she said didn't work...
To put it bluntly, this woman was carting herself around in one of those 'Get-out-of-my-way-I'm-disabled-so-gimme-all-the-aisle-space' electric go-karts, and if she ever managed to get out of that thing, I'd imagine a roadside HGV Scale would have prolly protested having to weigh her...
Hearing a morbidly overweight woman complain that her scales don't work is chuckle-fuel enough.. but it didn't stop there.. After Paul demonstrated to her that the scales did in fact work (By standing on them himself) she accused him of calling her fat...
"I didnt say that, I'm just saying that it looks to me that the scales work fine."
Paul eventually relented, and said that he would be able to give her a receipt if the woman could produce a receipt or proof of purchase... She rummaged around in her handbag and produced a torn-to-hell strip of paper... After examining the paper for a while, Pail said to her that the item didn't appear on it...
"It's on there! But it got ripped, the scales are on the ripped bit!" She explained..
By this time, quite a que of people had formed behind the woman, as had quite a large group of onlookers...
Paul explained that he couldn't accept that receipt as proof of purchase of the scale, because the scale wasn't printed on it.
"I'm telling you I bought it on that day!" She screamed "I remember it was that day because Slimfast was on offer and I bought 19 cans!"
That was it for me... I had to stand up and walk away....
Eventually, Paul gave the woman her money back... all £3.50 of it (Give or take $5 - $6 in weird-money) How he kept a straight face through out all that I'll never know....
Sometimes I wonder whether I really hate or really love working in retail....
I work in a supermarket, thankfully not on the Customer Service Desk, but on one day I was plonked on one of the Basket tills (The 10 items or less type thing) which is directly opposite the CS desk... There a wonderful person with the patience of Job, my good friend Paul, was dealing with a woman customer who was trying to return a pair of Bathroom scales she said didn't work...
To put it bluntly, this woman was carting herself around in one of those 'Get-out-of-my-way-I'm-disabled-so-gimme-all-the-aisle-space' electric go-karts, and if she ever managed to get out of that thing, I'd imagine a roadside HGV Scale would have prolly protested having to weigh her...
Hearing a morbidly overweight woman complain that her scales don't work is chuckle-fuel enough.. but it didn't stop there.. After Paul demonstrated to her that the scales did in fact work (By standing on them himself) she accused him of calling her fat...
"I didnt say that, I'm just saying that it looks to me that the scales work fine."
Paul eventually relented, and said that he would be able to give her a receipt if the woman could produce a receipt or proof of purchase... She rummaged around in her handbag and produced a torn-to-hell strip of paper... After examining the paper for a while, Pail said to her that the item didn't appear on it...
"It's on there! But it got ripped, the scales are on the ripped bit!" She explained..
By this time, quite a que of people had formed behind the woman, as had quite a large group of onlookers...
Paul explained that he couldn't accept that receipt as proof of purchase of the scale, because the scale wasn't printed on it.
"I'm telling you I bought it on that day!" She screamed "I remember it was that day because Slimfast was on offer and I bought 19 cans!"
That was it for me... I had to stand up and walk away....
Eventually, Paul gave the woman her money back... all £3.50 of it (Give or take $5 - $6 in weird-money) How he kept a straight face through out all that I'll never know....
Sometimes I wonder whether I really hate or really love working in retail....
Still not as good as the lady who didn't want to pay sales tax on a coupon purchase, despite the coupon stating that the customer must pay all applicable sales tax.
Long story short, I worked thecounterstrikeCustomer Service desk in that grocery store, and she came to me to complain about the "bonehead cashier who charged too much". I spent time explaining politely, and even showing her on the coupons that this is what it says: Customer pays all applicable sales tax; this is the law we follow ("You're committing tax fraud!" - o rly?), etc etc.
In the end, she ends up with a refund of exactly US$0.35 (Less than 25 cents in that funny double-lined € they use somewhere, and less than 18 hundredths of a funny shaped £, to boot), because she didn't want to pay tax on her purchase, and she felt proud of herself. :eyeroll:
Long story short, I worked the
In the end, she ends up with a refund of exactly US$0.35 (Less than 25 cents in that funny double-lined € they use somewhere, and less than 18 hundredths of a funny shaped £, to boot), because she didn't want to pay tax on her purchase, and she felt proud of herself. :eyeroll:
I loved that policy last time I went to Gamestop. I showed that they mischarged me (by pointing to the large sign behind me, clearly declaring the price, and the number on the receipt that was clearly not said number); the clerk (who checked me out not ten minutes earlier) told me, "Sorry, no refunds."
Oh man! I worked at a sporting goods department store for 15 years, and I have seen the "Brightest" examples of humanity trying to prove they were right when it was sooooo very obvious they were wrong. The store hadn't been open a week when some homeless bum threw a cigarette burned, ripped and reeking jacket on the counter and said he bought it from there, and wanted his money back. Company policy insisted we give no cash refund even with a receipt, so we offered him $30.00 store credit. He wouldn't settle for that and stormed out of the building, darn near breaking the glass out of the doors while leaving. He also left the jacket behind, and it was my job to get rid of the darn thing. I picked it up with a pair of plyers and tossed it in the Dumpster. About a day later I saw the same bum lurking by the loading docks wearing the same jacket. No harm, no foul I guess.
Some people just don't care, they're looking for a quick buck even if they're technically not -making- money. Reminds me of an alcoholic who kept coming around here trying to get money and such off of me and my parents. Not exactly retail stories but it's fairly close lol. He just wanted something to get him enough cash to get his fix on booze.
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