Recently, I have bad news. I couldn’t get the XP Pen Tablet 15.6 to work on my new Windows 11 GeForce RTS operating system, because it displays a black screen with a “No Signal” error.

I tried countless ways in hopes of solving the issue, like cleaning dust or lint off the plugs, re-plugging, making sure the plugs are fully connected, and restarting my computer, but to no avail. One time when the error kept popping up when turning on the tablet again and again, I was playing around with the buttons, and occasionally, out of the ordinary, it switched to “Self-Test”, going through different colored screens, as if it’s under calibration with a monitor. But then, after restarting again and again, the “No Signal” issue persists. I’m sure re-installing drivers would not work to solve the issue. And it doesn’t get recognized as a monitor to set it as a second display.

However, the pen is still able to interact with the cursor! I can use it for FireAlpaca and make animations with OpenToonz (a free alternative to Adobe Animate and Toon Boom Harmony) on the computer, it just says “No Signal” when connecting the tablet to the operating system.

I tried to contact support but no emails or answers from the company were received. Perhaps they don’t respond on the weekends, and that’s why their response is taking so long. Or ignored my message. Or it would be me using the wrong support. For a better time, I would have to contact technical support or customer support (XP-Pen has both methods of support) on weekdays if that’s possible.

With the “No Signal” issue still persisting as the antecedent of the problem, I refuse to draw with mouse or with no screen again. So from now on, it looks like I have to use Procreate and Procreate Dreams on my iPad, if I want to make more artworks, webcomics and animations with a clear signal. Which is the same to me. But it is what it is. Oh well! I spent a couple of hours finding clues to solve the unsolved mystery, and it was no miracle.

For four or five years, I was having fun with the XP Pen Tablet 15.6 on my Windows 10 computer. The first time I used my XP Pen Tablet 15.6 was somewhere in 2018 or 2019, where I was drawing using FireAlpaca, and it worked just fine. 2020 was the year I switched cables because the older one didn’t work, so I used the other one and it finally worked. I couldn’t recall what made the signal show up, but that’s what I did with the help of my mother. Not to mention 2020 was the year I started drawing with my iPad for MediBang Paint and sometimes Ibis Paint. Now, since I switched different systems, it’s been a long time since the last time I used my tablet in 2023, as I mainly use Procreate and Procreate Dreams now. And I’ve been longing to use my XP Pen Tablet 15.6 for animations now, on this new operating system I got from August 2024, long after taking a break from animations for a while in 2025, before few animation tests were produced late into the year, and in early 2026.

For those of you who are experienced with drawing tablets to laptops and computers, such as XP Pen, if not traditionally drawing with sketchbooks and canvas or drawing on electrical tablets, I know I am not that of a technician with technology or computer science, but I’m open to any suggestions or more help to get my XP-Pen Tablet 15.6, and if there is one method given out, I would try it! If none other options work, I might have to consider buying a new good tablet, which may not be related to an XP Pen product. It doesn’t mean it has to be really big and/or expensive, but something that has good connection to my operating system.

~ Alex R. (TheEnderToonist) 2026